The use of meters that monitor the flow of water in an apartment is a common practice. This solution allows you to save a certain amount of funds spent on utility bills. Instrument readings can be transmitted in different ways. The most convenient option involves remote data transmission. A water meter that transmits readings has some features that you need to pay attention to.
Content
- 1 What is the purpose of supplying data from water meters
- 2 How to transfer readings of cold and hot water meters: basic rules
- 3 Remote transmission of meter readings: pros and cons
- 4 Remote transmission of water meter readings: operating principle of the device
- 5 Ways of supplying water meter readings: which is better
- 6 Benefits of sending water meter data over the Internet
- 7 How to transmit water readings over the Internet: using the website and mobile applications
- 8 Sending meter readings via SMS: instruction
- 9 Transfer of readings of a water measuring device: nuances
- 10 Transmission times of cold water and hot water flow meters
- 11 What mistakes can be made when transferring data on water meters
What is the purpose of supplying data from water meters
The transfer of data recorded by water measuring devices is a necessary measure that allows you to save a certain amount. If we ignore the transfer of readings, then the cost of the service is calculated taking into account the average tariffs set by the state.
Every citizen should provide flow meter data on time, without delay. There are several ways to provide water readings. Those families that exceed the standards for the consumption of hot and cold water are obliged to pay more, and without a meter, it is not possible to calculate the exact flow rate.
The deadline for submitting data, which contains detailed information on water consumption, is regulated by state documents. This period allows you to determine the difference between the new readings of the water meter and the data for the last month.
Note! The supply of water readings by the meter is carried out in the period from 15 to 3 days. These terms must be observed and not exceed the norms of indications. Otherwise, the program will not accept the data.
If the consumer has not entered flow meter readings within three months, then the utility service will no longer accept the new data just like that.In this case, you will need to personally contact the office of the organization and resolve this issue.
It is important to remember that there are situations when the consumer cannot transfer data on time. If the user has not used water at all for several months and has not provided meter data to the local utility, then the company will still present a receipt calculated at the average rate. In this case, you need to transfer the data of the flow meters, which will allow you to make adjustments to the payment.
How to transfer readings of cold and hot water meters: basic rules
In order to correctly transfer the data that was taken from the flow meter, it is necessary to remember several important points that will avoid various unpleasant situations. Consider what rules every citizen of the Russian Federation must know who uses the services of public utilities.
First of all, it is worth knowing that the readings of the flow meters must be transferred to the appropriate organization on time. To transmit meter readings cold water, as well as flow meters installed on hot water supply, it is necessary to carry out a visual inspection of the device, and then choose one of the methods of delivering information.
When taking readings, there is no need to write down all the numbers. It is enough to fix the last three numbers. These figures correspond to the total number of liters. After that, rounding to whole cubic meters is required.
Acceptance of water meter readings is carried out via the Internet or is entered into the receipt manually. It is important to remember that if flow meters are installed in the apartment for both cold and hot water, then it is necessary to take the data readings separately. It is very easy to determine the purpose of the meter, since the devices installed on cold water pipes have a blue housing.
In turn, hot water meters are manufactured in red. Be very careful when transferring data. Checking the recorded information allows you to timely identify the error and correct it.
Remote transmission of meter readings: pros and cons
The transmission of data recorded by a water measuring device is accompanied by many problems. Some people are simply not aware of how this procedure is performed. As a result, utilities do not receive the required readings on time, which is not beneficial to the consumer.
Note! The most common way to transfer data is to fill in the appropriate receipts. Data acquisition is carried out by visual inspection of the water measuring device. You can also send the readings of the water meter by phone and via the Internet. These methods are more convenient.
Manual transmission of data to a utility company has several drawbacks. The main disadvantage of this method is the possibility of indicating false data in receipts that do not correspond to reality. This is done in order to reduce the cost of utilities. In addition, this method does not always contribute to the timely transmission of readings, which is also a serious drawback.
Modern laws do not require the mandatory installation of smart devices, but their installation makes life easier for the consumers of utilities themselves. Most often, meters of this type, which carry out remote transmission of readings for water, are found in new buildings.
The advantages of the remote method are obvious.First of all, the installation of water meters, equipped with the necessary device, through which remote data transmission is carried out, makes it possible to fully automate this process. Simplifying the process of transferring water meter readings makes it possible to avoid various problems that may arise during manual data entry.
The cost of such models of water measuring devices is higher in comparison with the price of simpler modifications. This is the only drawback of devices that transmit readings automatically.
Remote transmission of water meter readings: operating principle of the device
Today on sale you can find a huge variety of different models of water measuring devices capable of transmitting readings at a distance. They differ from each other in their design, cost, and technology that allows remote data sending.
Smart water meters, in which the option of transmitting data at a distance, is implemented, most often have a pulse output. They also include a magnetic device and a special sensor. These elements are fixed on the part of the device that is in motion during its operation. As a result, it becomes possible to register the amount of liquid.
The pulses arising from the movement of the elements of the water measuring device are fed to the receiving module. This element is responsible for recording these signals, as well as modifying them into a more convenient form for reading.
Helpful information! The use of smart devices makes it much easier to take readings of water meters. Their use also excludes the occurrence of various inconveniences associated with the clarification of data that must be transferred to the utility organization.
There are also more technologically advanced models of smart water measuring devices. For example, those that allow you to broadcast data over a radio channel. The transmission of readings in this case is carried out to special external devices or to the worldwide network.
Water meter transmitting readings by radio
Models that transmit data over a radio channel are the most popular, as they are highly reliable. An example is the SVK 15-3-2 model, which has a special radio module in its design. In this case, remote data transmission is performed via an LPWAN radio channel.
Monitoring of data transmitted by such a device is carried out via the Internet. Remote reading water meters of this type make it possible to determine the amount of liquid consumed with high accuracy. Models with a radio module are used in both cold and hot water supply networks.
Each such device includes two main elements: a modem and a counter. This design is advantageous as it makes it possible to reduce the cost of the device and the cost of its installation. Power supplies used in such flowmeters usually have a long service life (up to 10 years under normal conditions of use).
The readings of hot and cold water supply meters are received at a distance of up to 10 km. This communication range eliminates the need for additional equipment (for example, repeaters).
One of the main advantages of a flow meter equipped with a radio module is the absence of a reed switch. Impulse water meters, which include this element in their design, fail much more often.Models with a radio module have a special sensor that records the number of revolutions. It contains an optical element that has a long service life.
Another advantage of flowmeters with a radio module is their ease of installation. In addition, when purchasing such a device, there is no need for its calibration, as well as programming. This water meter allows you to track all the necessary data via the Internet, which is very convenient.
Ways of supplying water meter readings: which is better
Today, there are several options for transmitting readings of a water measuring device. Each of these methods has advantages and disadvantages. Data transfer to the management organization can be done as follows:
- through the engineering service;
- by phone;
- using the internet.
A common method for transmitting water meter data is through engineering. However, this option for sending data is the most inconvenient, since it involves filling out a receipt and delivering it to the appropriate utility company.
A more convenient way is to transfer the readings of the water measuring device by phone. In order to perform this action, it is necessary to remove data from the flow meter in advance and prepare a personal payer's code.
Note! Calls are accepted by the operator of the utility service from 08:00 to 20:00 (seven days a week).
Among other things, the payer also provides other information, such as the address of the dwelling, as well as the serial number of the water meter. Data transfer using this method is fast and does not require the payer to come to the office of the managing organization. There are negative aspects to transferring data by telephone. These include the following: prolonged communication with an answering machine, communication interruptions. Among other things, a call to the managing organization is not free.
The most modern and convenient way by which you can transfer readings from a water measuring device is made through the website of the utility service. There are also special applications for these purposes.
Benefits of sending water meter data over the Internet
The transfer of data that was taken from the meter through the worldwide network has many positive aspects, which are recommended to pay attention to. The main advantage of this method of sending data from water meters is saving the consumer's personal time.
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To transfer the relevant data via the Internet, the user does not need to visit the office of the managing organization. It is enough just to go online from a computer or through a mobile application and transfer the readings. It is worth remembering that this method requires prior registration on the company's website.
Another advantage of this method is confidentiality. In the personal account, as a rule, there is no additional information about the owner of the water meters. Submission of readings is quick and does not require any extra steps.
Each user can, if necessary, check the status of his account. This is convenient as it allows you to instantly find out the debt. In addition, the site retains access to the history of earlier transactions. The only drawback of this method is that the consumer will not be able to get advice in case of any question.
How to transmit water readings over the Internet: using the website and mobile applications
The transmission of data from a water measuring device via a worldwide network, as well as using special applications, is the most modern way. In order to carry out this operation, you need to pay attention to some important nuances.
The transfer of data through the site of the utility service is carried out in several steps. First of all, you need to go to the site and go through the registration procedure. To send meter readings for water, you need to find the required column on the website (for example, services). In some cases, to fill out the appropriate form, you must follow the link. The next step is to fill in the "taking readings" column.
How do I register on the utility website? In order to complete this procedure, you should go to the site of the managing organization and click on the "registration" column. Next, you should indicate your personal data (name, email address, phone number). After that, you need to come up with a password. The final stage of registration is a confirmation sent from an e-mail box, which receives a letter from the site of the managing organization.
Note! The registration procedure is free for individuals.
To correctly transmit the readings of the water meter via the Internet, you need to remember one important rule. It is best to send data between 15 and 3 days. It is recommended to transfer the readings of the water measuring device regularly. The maximum delay in sending data should not exceed two months.
In the event that the delay exceeds the specified period, you should contact your local utility to resume the data transfer service over the Internet. It should be noted that this method is only suitable for users who do not consume excess water.
Transfer of readings for water via app: method features
In order to transfer data on fluid consumption for a certain period, you can use the mobile application. You can download the necessary program in a special store. There are two resources depending on the operating system of the phone:
- App Store;
- Google Play.
In the search bar of the corresponding application store, you must enter a query (for example, housing and communal services). To take the readings of the water meter via the Internet in this way, you need to download the application to your phone, and then launch it. Next, you should create a personal account. To do this, the user must go through a simple registration procedure. In this case, you will need to specify the following data:
- FULL NAME;
- insurance number of an individual personal account;
- exact address of residence.
When sending readings of an electronic water meter, you should be careful. It is recommended that you double-check the accuracy before submitting the data. This method is the most convenient and progressive. You can enter readings using this method at any time convenient for the user. All you need is a smartphone.
Sending meter readings via SMS: instruction
Another convenient way to transmit the readings of a water measuring device to a utility is to send the data in a message. In this case, it is necessary to indicate the individual code of the payer, as well as the address of the apartment (one-time). The mobile service number for Moscow residents is 7377. Then you can use this service to send the corresponding readings.
Note! It is not recommended to change the frequency of sending data related to utility bills.
You should also know some of the nuances that allow you to send the meter readings correctly. For example, when entering data, it is recommended to follow the input sequence. If in the first place the indications corresponding to the cold water flow meter were indicated, then all subsequent operations are performed in the same way.
This method is considered very convenient. No funds are charged from the account for sending SMS messages. Thus, this procedure is affordable and free.
Transfer of readings of a water measuring device: nuances
When filling out the appropriate fields on the official website of the utility service, you need to take into account some restrictions. For example, data cannot be transmitted to the user if a new flow meter is installed. When replacing a water measuring device, you need to contact the office of the managing organization in order to transfer the primary data to its employees.
You can send water readings only if this procedure is performed regularly. The break should not exceed three months. The maximum allowed interval in sending data taken from the water measuring device is 2 months.
If the readings were transmitted earlier than the 15th or later on the 3rd, then they are not taken into account in this month. These data are transferred to the next billing period. It is strictly forbidden to make false statements, as it is illegal. If a violation is detected, the user will be forced to pay a fine.
Today there are special water meters that transmit readings remotely. This is very convenient, since the process is automated and does not require control by the apartment owner.
It is important to remember that the data entered must contain only specific numbers and symbols. In addition to Arabic numbers, periods and commas can be used. The entered data cannot exceed the norm of water use several times.
Transmission times of cold water and hot water flow meters
Not every utility user is aware of the timing that must be observed when transferring flow meter data to a utility. Most often, people ask the question of why this operation is performed only from the 15th of the current month to the 3rd of the next month.
It is worth noting that government documents do not indicate the exact timing of the transfer of meter data. It is possible to transfer readings at other times, but this may lead to a recalculation of the cost of the service (taking into account the average monthly tariffs). Therefore, experts recommend observing a certain frequency of taking readings.
Helpful information! The rules governing the provision of utilities contain information that the terms are determined by the agreement concluded in the contract with the relevant organization.
You can transfer data on the amount of hot and cold water consumed manually, by phone or via the Internet. To know the answer to the question of how to submit readings of water meters via the Internet, you must carefully read the instructions. In addition, you can familiarize yourself with training materials on this topic.
What mistakes can be made when transferring data on water meters
The transmission of readings is carried out in different ways. Experts recommend considering the most common mistakes that users make when providing readings from water measuring devices to a utility organization.
The most common inaccuracy is associated with the indication of incomplete data.Some users who take readings manually enter only those numbers that have changed from the previous month. When transmitting readings for water, you must be careful, since you can confuse the data taken from the cold water meter with the readings of the hot water meter.
Another common mistake is the violation of the frequency of providing data on the amount of consumed water. In case of non-observance of the deadline for transferring the readings of the water-measuring device, the communal service workers recalculate the cost. The final figure is calculated taking into account government regulations. Thus, the payment for water will cost the consumer more.
What other problems can arise when using a water meter? Often, users miss the deadline for verifying a water measuring device. If this procedure is not carried out in time, the readings of the device will not be valid, which means that they cannot be used.
Thus, the transmission of readings must be timely and regular. The choice of the required metering device, as well as the method by which the data transfer will be carried out, depends on the personal preferences of the payer. The most convenient method is to send readings through the worldwide network.